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• Welcome guests, clients, and employees, ensuring they feel valued and directed to the appropriate department or individual.
• Manage Phone Calls: Answer, screen, and forward incoming calls, taking messages when necessary.
• Assist with tasks such as filing, data entry, scheduling meetings, and handling mail.
• Maintain the Reception Area: Ensure the front desk and waiting area are clean, organized, and presentable.
• Visitor Management: Maintain a visitor log and issue visitor badges as needed.
• Coordinate and manage appointment calendars for staff or meeting rooms.
• Respond to inquiries about the organization, its products, services, or policies.
• Accept packages and mail, and ensure they are distributed to the appropriate recipients promptly.
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